Information You Submit
A name, phone number, or address entered in a search form is sent to the independent provider that operates results. Our servers do not retain that search entry. If you contact us, we receive the information included in your message and use it to respond.
Automatic Technical Data
Hosting systems may create ordinary logs, including IP address, browser type, viewed pages, and times. We review aggregate activity to maintain the service and understand page use. Cookies or similar tools may support basic analytics or advertising measurement.
How Information Is Used
We use limited information to operate, secure, troubleshoot, measure, and improve the service. We do not sell visitor lists or create individual visitor profiles.
Outside Links
Links may take you to Collin County, City of Plano, Texas, library, archive, or independent search-provider pages. Their policies govern information provided on their services, including sponsored-result services, not this policy.
Service Providers and Disclosure
Hosting and support providers can process logs for us. Analytics or advertising partners may receive the automatic information described above. We disclose information when valid legal process requires disclosure and otherwise do not share it.
Security Practices
The service uses an encrypted connection. Logs are kept only for the time reasonably needed for the purposes described here. There are no site accounts, passwords, or visitor profiles for us to maintain.
Visitors Under 18
This resource is intended for adults and is not directed to children. We do not knowingly collect personal information from anyone under 18. Contact us if you believe a minor sent us information, and we will remove it.
Your Privacy Choices
The Texas Data Privacy and Security Act took effect July 1, 2024 and can provide rights to access, correct, delete, or opt out in applicable circumstances. Publicly available information and public records have important statutory exclusions. Because Plano Residents Directory keeps little visitor data, a request normally involves the contact mailbox and server logs. Use the contact page to make a request. Requests to remove a Texas, Collin County, or Plano government record must go to that record's custodian.
Policy Changes
We will post revisions on this page. Continued use after a revision takes effect means you accept the updated policy.